At Optimal Hormone Care Clinic, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
1. Personal Information:
- Contact Details: We may collect your name, email address, phone number, and mailing address when you fill out forms on our website or during in-person consultations.
- Medical Information: In the course of providing our services, we may collect health-related information, such as your medical history, treatment preferences, and other data necessary for personalized care.
- Payment Information: To process payments for our services, we may collect billing information, including your payment method and billing address.
2. Non-Personal Information:
- Website Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, and pages visited.
- Cookies: Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website.
How We Use Your Information
1. Providing Services:
- To deliver personalized hormone therapy and related healthcare services.
- To communicate with you regarding appointments, follow-ups, and other relevant information.
2. Improving Our Services:
- To analyze website usage data and improve our website, customer service, and overall patient experience.
3. Compliance and Legal Obligations:
- To comply with legal requirements and ensure the safety and security of our patients and staff.
How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Encryption: We use advanced encryption technology to secure sensitive information, such as payment details and medical records.
- Access Controls: Access to your personal information is restricted to authorized personnel only.
- Regular Audits: We conduct regular reviews of our data protection practices to ensure they meet the highest standards of security.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:
- With Your Consent: When you provide explicit consent for us to share your information.
- Service Providers: We may share information with trusted third-party providers who assist us in delivering our services, such as payment processors or IT support, under strict confidentiality agreements.
- Legal Compliance: We may share information when required by law or to protect the rights, property, or safety of Optimal Hormone Care Clinic, our patients, or others.
Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Request corrections to any inaccurate or incomplete personal data.
- Delete Your Information: Request the deletion of your personal data, subject to legal and medical record-keeping requirements.
- Withdraw Consent: Withdraw your consent for us to use your personal information, where applicable.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.